ETAM

Sales Assistant M/F

CDI
Miami Dadeland

Qui sommes-nous ?

Plus de 100 ans d'amour des femmes, de passion pour les belles dentelles, d'expertise et d'innovation. Un show très attendu chaque année. Plus d'un million d'abonnés Instagram, 414 points de vente en France et un site ecommerce performant. Il faut dire que depuis 1916, Etam accompagne les femmes dans tous les moments de leur vie, avec des collections pensées pour elles pour exprimer le meilleur d'elles-mêmes. C'est à travers son programme WeCare qu'Etam, ainsi que les autres marques du Groupe Etam, s'engage à être exigeant et transparent dans la conception de ses collections, à innover pour une mode plus durable et enfin à placer l'humain dans toutes ses diversités, au cœur du changement. Alors, vous aussi, osez nous rejoindre pour écrire nos 100 prochaines années. Parce qu'ensemble, nous croyons que nous pouvons faire la différence. Osons ensemble, We Are Groupe Etam.

Descriptif du poste

Since 1916, Etam has led the industry in innovation, sustainability, and women's empowerment. We are the #1 lingerie brand in France, with over 850 stores across 50+ countries.

Now, Etam is expanding to the US, with our first store location in Miami's Dadeland Mall. Our goal is to become America's go-to underwear destination, offering a mix of playful, high-quality fashion and basics.

We want to empower customers to feel free: free to express themselves, to break the rules, to uplift one another, and to feel comfortable in their own skin.

SUMMARY

We are seeking a highly motivated and customer-focused Retail Sales Associate. The ideal candidate will have a passion for fashion and a desire to help customers find the perfect product for their needs.

As the Sales Associate of our first US retail store, you will play a critical role in the growth of our business. You will be an ambassador of Etam's values, acting as the face of the brand both for our customers and team.

RESPONSIBILITIES

• Provide an exceptional customer experience, from the moment they enter the Etam store
• Be knowledgeable about the Etam brand, products, and latest launches
• Act as a stylist and advise which items pair well with each other or complete a customer's outfit. Assist customers in finding their perfect fit.
• Facilitate the checkout process through POS
• Clean and organize the store. Participate in various tasks related to the daily management of the store (stock room replenishment, visual merchandising, etc.)
• Work as a team to achieve store objectives and deliver outstanding customer service.
• Collect customer feedback and share it with your manager and HQ teams.

Profil recherché

• Strong sales records and able to hit sales targets
• Great attention to detail
• A friendly, approachable personality
• Eagerness to learn and grow your knowledge
• Excellent problem-solving skills and can-do attitude
• Self-motivated and goal-oriented
• Ability to multitask and work well under pressure and deadlines
• Pays attention to customer feedback, and shares insights with management
• Passion for fashion and catering to customers on a personal level
• Flexible with scheduling and available to work retail hours, which may include days, evenings, weekends and/or holidays based on store needs
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, lift boxes up to 25lbs, and stand for extended periods of time with or without reasonable accommodation

BENEFITS AND COMPENSATION

• Competitive compensation package
• Annual performance reviews
• Generous product discount
• Strong, growing company culture

Etam is an equal opportunity employer. We are committed to building a diverse and inclusive workplace. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

We actively encourage everyone to consider joining our team.